Tabatha Coffey made a visit to bQute: Palmdale, CA during episode 7 of Tabatha’s Salon Takeover Season 3. This salon was disorganized and delusional, no wonder its business was not great.
Tabatha has to fix an out-of-control staff and a marriage on the brink, and turn this low-rent beauty shop into a high-end salon.
When Tabatha visited bQute, she realized the salon not only did hair but it also had a mortgage broker, travel agency, legal services, hideous clothes, shoes, and bags. She realized the two owners had no idea about their primary business.
bQute owners – Shannon and Frank Peters are newlyweds and new business partners in the multi-cultural salon they opened together. But their salon was already struggling and their marriage is cracking under the stress of trying to save it.
Frank was an ineffective manager because he split his focus between five different businesses – not to mention he was not a hairdresser. Shannon didn’t want to manage, but won’t allow her husband to be the boss.
There was no management or leadership in the salon at all, and it was beyond clear how out of control things were. Tabatha was amazed bQute was still open after watching the behavior of the staff, the complaints the clients had, the lack of respect and the fighting.
Tabatha had to keep her sane in this disorganized salon and save Shannon and Frank’s business and their relationship. To do so, she organized a desert bonding trip where the owners and staff had to work in groups, thereby making them work as a unit.
She also changed the interiors of the salon and advised the staff on effective client relationships. She gave them a wakeup call since there was a lack of respect and teamwork.
In the end, the salon renovation looked great, staff started to work as a team and Tabatha could see the marriage and business of Frank and Shannon doing well.
For more information about Tabatha’s Salon Takeover Season 3, visit BravoTV
